Can Freezing Temperatures Block Tesla Charging? At least that’s what one resident of Lynchburg, eastern Virginia says. To our colleagues fromInsider he confided his accident with his electric vehicle, which occurred a few hours before Christmas.
“Charging has stopped completely”
Domenick Nati explains that he tried several times to recharge his Tesla Model S on Friday, December 23, without success. While winter has hit for several days in the US, it was only -7°C during its tests. Charged to 40% and connected to a Supercharger it failed to gain a few percent. “Two hours have passed and not much has changed. It was very slow and the numbers got lower and lower as the temperature dropped. Finally the charging stopped completely”he explained.
After this first failed attempt, the man tried to recharge his car at home, without success. The driver tries again to charge his car at another Supercharger on December 24: another failure. During this final test, the terminal displayed the following message: “The battery is getting hot – Leave the charging cable plugged in.” Despite several hours of waiting for a charge to start, its battery life has not increased.
To document his experience, Domenick shared a video of his mishap on TikTok.
The American did not fail to contact Tesla’s customer service, which could not have given any answer to his problem. Invited by Insiderthe manufacturer has not responded to this testimony.
Tesla recommends using Trip Planner
In his guide to “best practice in extreme cold”, Tesla distills advice to optimize charging during intense winter episodes. The manufacturer especially recommends using the Trip Planner to avoid errors.
“When you use Trip Planner (if available in your area) to travel to a Tesla charging location, Model 3 preheats the high-voltage battery to ensure that when you arrive at the charger, the battery will have reached the optimal temperature and will be ready to charge . This reduces the time it takes to recharge”details Tesla.
The company specifies that a use of 30 to 45 min is necessary for “guarantees the battery’s temperature and optimal charging conditions”.