Return to normal underway at Tesla after server outage

(Washington) Tesla boss Elon Musk said on Twitter on Friday evening that the situation should be back to normal, after a server outage that prevented the brand’s cars from starting for several hours.

Updated Nov 19, 2021

“It should come back online now,” said Elon Musk, who reported a problem with network traffic.

“Our apologies, we will take steps to ensure this does not happen again,” he added.

Earlier, he had responded to a South Korean Tesla user who said he was facing a server problem connecting his Tesla Model 3 to his Apple app. This driver had explained that he could not start his car with his phone, but only thanks to the key in the form of a card he had with him.

Other testimonials on Twitter reported on this breakdown: “I’m stuck an hour from my house because I normally use my phone to start my car”, “I can’t open my car”.

“HUNDREDS of Tesla owners are stuck out of their cars […]. I am one of them. They said we’d help the environment by owning an electric car, but ‘walking’ isn’t what I was thinking,” quipped another user, explaining that he did have his card, but it remained in the passenger compartment of the car.

Identical testimonies had been reported on the social network from several countries, including the United States, Canada, Denmark, and even Germany.

Leave a Comment